Returns & Refunds 

If you are not completely satisfied with any part of your order, please contact us at orders@keshoume.com with your order number and the products you want to return for a refund. 

We give each customer’s concerns individual attention and will provide you with the instructions for making your return or exchange. We accept returns on orders within 14 days of the order date. You may also email us at orders@keshoume.com for instructions or questions. 

  1. Returned merchandise must be unused, in the condition that they arrived in, unopened and in their original packaging. 
  2. We reserve the right to not accept damaged returns.

Refunds are issued once the return order has been received and inspected by our team. You will be refunded the amount of your original order within 7-10 business days. Keshoume does not provide prepaid return shipping labels and is not responsible for returned shipping costs.